Pickup time will be from 8:00 a.m. to 4:00 p.m. on Thursday AND Friday immediately following the auction. We may not have staff available to help with loading furniture or other larger items, please bring help if you need it. (Note: we do have a loader on hand for equipment and/or items on skids) ***Be sure to bring boxes and wrapping supplies, moving blankets, and ropes if necessary. Bring everything and everyone you need to wrap and lift your items. We will be offering a drive up/curb side pick-up. If you purchased furniture, please back up to the 1st rollup door on the West side of the building (It is labelled 'Spot #5') and follow instructions on the sign. If you purchased smaller items, please find an empty spot on the West side of the back warehouse (They are labelled as Spot #1 through Spot #4) and follow instructions on the sign. We will gather your items and bring them to your spot. Loading assistance will not be provided, please bring help and all packing supplies you may need. No one will be allowed access in to our building. We appreciate your patience and understanding as we all navigate these unusual times. *** ITEMS NOT PICKED UP DURING THE DESIGNATED WINDOW WITHOUT PRIOR ARRANGEMENTS WITH THE AUCTION COMPANY WILL BE CONSIDERED ABANDONED & DISPOSED OF. ADDITIONAL CHARGES MAY APPLY. **IT IS YOUR RESPONSIBILITY TO PICKUP YOUR ITEMS AS NOTED. DO NOT SIMPLY CALL US THE FOLLOWING WEEK AND TELL US WHEN YOU WILL BE PICKING THINGS UP AS THEY MAY BE DISPOSED OF BY THEN** SHIPPING: **WE DO NOT SHIP FURNITURE OF ANY SORT.** SHIPPING CAN BE ARRANGED FOR SMALLER ITEMS AND ITEMS THAT ARE EASILY PACKAGED FOR SHIPPING. IF SHIPPING IS REQUIRED PLEASE INDICATE IN 'NOTES TO AUCTIONEER' OR CONTACT US DIRECTLY BY PHONE OR E-MAIL. A MINIMUM CHARGE OF FIFTEEN DOLLARS WILL BE ADDED TO EACH PARCEL REQUIRING SHIPPING. ADDITIONAL PACKING/HANDLING FEES MAY BE APPLIED DEPENDING ON THE TIME & MATERIALS REQUIRED FOR YOU PACKAGE(S). We will get to packing/shipping as soon as possible after the auction. Once your item is packed and shipped, we will charge your card for the shipping/handling and you will receive an email from Canada Post OR CanPar with your tracking number. We do not provide quotes or estimates on shipping and insure for the full value with tracking number/signature. If you have an account with FedEx/UPS/or another carrier that you would like to use, please indicate to us as soon as possible. NOTE: WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR DURING THE SHIPPING PROCESS. YOU WILL NEED TO FILE A CLAIM WITH THE SHIPPING SERVICE.